Scheduled Site Visits
Regular on-site support and maintenance visits based on the needs and size of your business.
Managed IT Services
Complete monthly IT support for your business
Keep your computers, laptops, servers, networks, websites, and business systems maintained through one predictable managed IT service.
Scheduled support visits
Remote technical assistance
Preventative maintenance
Device-based support packages
What We Offer
Professional solutions built around your needs
Remote Support
Fast assistance with software, email, user access, connectivity, and general technical problems.
Device Management
Ongoing support for computers, laptops, servers, and other managed business devices.
Preventative Maintenance
Inspections, updates, cleaning, performance checks, and maintenance designed to reduce downtime.
Server Support
Support for file servers, storage, permissions, backups, and business infrastructure.
IT Security
Practical security support including updates, account access, safe configuration, and protection guidance.
How It Works
A straightforward service process
1
Business Assessment
We review your devices, network, systems, support needs, and location.
2
Custom Package
We prepare a managed IT package based on device count and required services.
3
Onboarding
Your supported devices and systems are documented and prepared.
4
Ongoing Support
You receive scheduled visits, remote support, and regular maintenance.
Frequently Asked Questions
Questions about this service
Is Managed IT only for large businesses?+
No. Packages can be structured for small businesses with only a few computers, as well as larger companies with multiple users, devices, servers, and locations.
Does the package include on-site visits?+
Managed IT packages can include scheduled site visits and a limited number of reactive call-outs. The final allowance depends on the selected package.
Can website and email services be included?+
Yes. Website hosting, business email, website maintenance, and related services can be included in higher-tier or custom packages.
Are replacement parts included?+
Labour and support may be included depending on the package, while replacement parts and specialised equipment are generally quoted separately.
Ready to get started?
Contact JH Computing and we will help you choose the right solution.